FREQUENTLY ASKED QUESTIONS

 

What are ways I can reuse the mask?

The ways in which you can disinfect an N95, KN95, or KF94 mask can apply to the Air QUEEN mask as well (Use a Copper Embedded Antibacterial Mask Case, Use a UVC Sanitizer, or Leave them out in rotation for 7 days).  The primary difference is that the meltblown fiber of an N95, KN95, or KF94 loses filtration efficiency upon contact with moisture, by nearly 30%, so you cannot handwash or spray these masks.  However, the nanofiber filter of the Air QUEEN Nano Mask is waterproof.  Therefore, you can spray it with alcohol, soak it in alcohol, or handwash it with soap and water as well.

  • You can spray your mask with 75% ethanol or 70% isopropyl alcohol or soak the mask in 75% ethanol or 70% isopropyl alcohol to disinfect your mask.  It is recommended that you spray the inside of the mask three times and the outside of the mask three times.  Please allow your mask to be completely dried out before reusing it.  It is very important to note that isopropyl alcohol and ethanol are highly flammable and toxic if ingested.  Please store it in a safe place.  You can utilize this method to disinfect your mask up to 10 times, so you can use your mask up to 11 times.

  • You can hand wash the mask with hot water and soap.  Then leave it out to dry in a well ventilated area.  Please make sure it is completely dry before reusing it.  Although the nanofiber filter has been shown to maintain its filtration efficiency after 20 washes, the recommendation is 10 washes.  In a well ventilated area, your mask will be dry in less than 4 hours.  You can handwash your mask with soap and water up to 10 times, so you can use your mask up to 11 times.  Since everyone washes a mask differently, if you notice a poor fit or any other damage or difference in the mask when breathing through it, then it is recommended that you grab a new mask.

  • You can place your mask in a SafeLean Mask Case.   Due to the natural antimicrobial nature of copper, the mask will be sterilized after 3 hours.  Also, this is a safe and effective way to temporarily store your mask while your child eats lunch at school, or while you drink some coffee during your work day.  The SafeLean Mask Case utilizes patented copper technology so it continues to sterilize your mask as long as it is kept in the case.  Please note that your mask should be completely dry to be sterilized after 3 hours in the mask case.  If your mask is not visibly soiled, you can utilize this method to reuse your mask up to 20 times, but the recommendation is 10 times, depending on your level of use.  

  • You can disinfect the mask through a reputable UV light sanitizing system.  Please keep in mind that the UV light can only disinfect what the light shines on, so be sure to have the mask fully open and placed in the device at different angles to ensure disinfection of the folds and crevices.  Also, it is important that your mask is clean (no sunscreen, make-up, lip balm, etc.) because it could block the UV light from working on a particular area of the mask.  If your mask is not visibly soiled, you can utilize a UV light sanitizer to reuse your mask up to 20 times, but the recommendation is 10 times, depending on your level of use.

  • You can leave your mask out to disinfect for 7 days without doing anything else.  Therefore, for a mask being used daily, you would have them on a 7 day rotation.  You want to store the mask in a paper bag and not a ziploc bag.  The bag material must be breathable.  If your mask is noticeably moist, place your mask in an isolated and airy location to dry out before placing it in the paper bag.  If your mask is not visibly soiled, you can utilize this method to reuse your mask up to 20 times, but the recommendation is 10 times, depending on your level of use.

Does this mask come in more than one size?

No, the Air QUEEN Nano Mask is only available in one size.  However, the Airbon is the kids' version of the Air QUEEN Nano Mask.

Will the Air QUEEN Nano Mask fit a child?

Although it will depend fully on the dimensions of a particular child's face, this mask will fit most children 10 years and older.  However, the mask does not adhere as tightly as it does to an adult's face.  For a tighter fit, a child or individual with a smaller face may need a 3 way mask clip or a mask holder.

What age child can fit the Airbon Kids Mask?

Generally, the Airbon Kids Mask will fit children ages 2 to 10.  For younger children ages 2 - 5, they may need a mini mask clip.  For children ages 5 - 8, they may need a mask holder.  For children ages

8 - 10, they should be able to wear the Airbon without a mask clip or mask extender.

What is the expiration date of the Air QUEEN and Airbon Kids Mask?

The Air QUEEN Nano Mask has an expiration date of June 1, 2023.  On the package, you will see "제조 2020.06".  Translated, this means "Manufacturing Date June 2020."  The Airbon Kids Mask has an expiration date of June 21, 2023. 

Both masks have a shelf life of three years.

Why does it say "Do not wash for use" on the packaging?

The direct translation into Korean is "Do not use by laundry."  The Air QUEEN Nano Mask should not be washed in a laundry machine.  

Do you accept bulk orders?

Yes we do.  For any orders of more than 100 masks, please email us with your request or purchase order at gogadeedee@gmail.com.

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